44th edition 21 January - 1 February 2015

FAQ: E-tickets


What is an e-ticket and how does it work?

After purchasing tickets on this website, you will receive an email with a PDF file as an attachment for every individual screening: the e-ticket. An e-ticket guarantees entry to the corresponding film screening. Print the e-ticket and bring it with you to the cinema. The bar code on the e-ticket printout will be scanned at the door.

This unique bar code can be used only once; it is therefore pointless to duplicate and re-use e-tickets. The e-ticket is only valid if you print it on an A4 sheet of paper. Ensure the bar code is able to be scanned, so be careful when folding your e-ticket and do not get it dirty or wet. To open the e-ticket PDF attached to the email, you may need to download the free Adobe Reader software.

PLEASE NOTE: if you have bought tickets, but did not receive a confirmation email, please check your spambox. If you have bought tickets with your Unlimited Pass, as a Tiger Friend or with Tiger Discount, you will not receive e-tickets, but instead your tickets will be virtually uploaded to your pass. If you have bought tickets with CJP or student discount, please bring your CJP or student card along with your confirmation email to the festival box offices to pick up your tickets.

I prefer not to order online. Can I still purchase tickets?
Yes. During the festival, you may purchase tickets at the central box office in festival center de Doelen and from the box offices at the various festival locations.

Are there any (free) activities that I do not need to purchase tickets for?
Absolutely. IFFR's full programme may be found in the programme insert in the Volkskrant (newspaper), in the Daily Tiger (the festival's daily paper) and on this website. The programme also lists the activities that are free.
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