1. When does the festival take place?
The 39th edition of the festival took place from 27th January to 7th February 2010. The 40th edition will take place from 26th January to 6th February 2011.
2. Where can I find the programme?
The full programme of the 39th edition, including descriptions of each film, is available here.
3. When do online ticket sales begin?
Online ticket sales begin on Friday 22nd January 2010 at 20.00 on this website. For Tiger Friends, online ticket sales begin a day earlier on Thursday 21st January at 20.00.
4. When do normal ticket sales begin?
The central box office in the Doelen is open from Tuesday 26th January at 09.00. Film showings are seldom sold out and you can find out more information about the availability of tickets during the festival. Don't worry: the IFFR guarantees that a number of tickets will be held back for sale at the box office. It's not possible that the festival would be sold out in advance because of online sales. Opening times: Tuesday 26th January and Wedneday 27th from 09:00 to 21:00, Thursday 28th January to Friday 5th February from 09:00 to 23:00 and Saturday 6th February from 09:00 to 18:00.
5. What are the ticket prices?
The normal ticket price is €9. Tiger Friends and Tiger Pass holders pay €6.50 per ticket. CJP members are also eligible for a discount: except for weekends, they pay €6.50 instead of €9 per ticket on all performances that begin before 17.00.
A Tiger Pass costs €15 or €10 with discount (CJP, student public transport card, student uitpas, Rotterdampas, over 65's). For internet sales we charge a €0.70 handling fee per ticket and a maximum of €4.90 per transaction. For box office sales we charge a handling fee of €1 per transaction.
6. How can I get a Tiger Pass?
You can buy a Tiger Pass now at the webshop. If you buy the pass before 20th January then it will be sent to you at home before the festival starts, which will save you waiting time at the central box office. From Tuesday 26th January the Tiger Pass will be available from a special desk in the Doelen. The Tiger Pass is personal and must be shown both when tickets are purchased and when entering a venue.
7. What is Tiger Friends?
Tiger Friends is the IFFR's special friends club. By becoming a Tiger Friend you can have a lasting affiliation with the festival. Membership costs €50 and has many advantages, including priority for advance sales, reduced entry prices and discounts on festival merchandise. For more information on Tiger Friends, click here.
8. Is there a public service?
If you have more questions, then you can send a mail to publieksservice@filmfestivalrotterdam.com. From Saturday 23rd January 2010 you can also call our information line between 09:00 and 21:00: 010-8909000. During the festival there is an information desk in the Doelen.
9. What is Cinema Reloaded?
Cinema Reloaded is a unique IFFR project with its own website, where three film-producers finance their projects by presenting their ideas to the public and persuading them to become co-producers. For more information, go to the Cinema Reloaded website.
10. Where can I go with questions or remarks about the website?
You can send your questions and remarks about the website to webmaster@filmfestivalrotterdam.com.
11. How can I get more information during the festival about extra film showings, spontaneous events and other news?
During the festival you can consult the Tiger Alert newsletter and also follow breaking news on twitter.com/iffr.